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Descarga de Service Pack

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Importante : The latest SupportCenter Plus version is 7 (build number 7008). (How can I take a backup?)
(How can I find my Build number?)



¿Quién debe actualizarse?? Descargar e Instalar
Clientes usando versión 7007

Upgrade Pack (LEER) moverse a versión build 7008
(para Windows, Linux)
Importante: Borrar el cache del browser antes de accesar el cliente web.
Clientes usando versión 6000, 6001,....., 6500, 7000,....., 7006

Upgrade Pack (LEER) moverse a versión build 7007
(para Windows, Linux)
Importante: Borrar el cache del browser antes de accesar el cliente web.
Clientes usando versión 5032,5033,......,5037,5038

Upgrade Pack (LEER) moverse a versión build 6000
(para Windows, Linux)
Importante: Borrar el cache del browser antes de accesar el cliente web.

 

Nota: We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.

Instructions to apply the HotFix

  1. Shut down SupportCenter Plus Server.
  2. Run the script UpdateManager.bat (UpdateManager.sh for Linux) in the <SupportCenter_Plus_Inicio>/bin folder. This opens the Update Manager tool.
  3. Click "Browse" to select the HotFix file (AdventNet_ManageEngine_SupportCenter_Plus_<Version No>_0_0_SP-x_0.ppm file that you had downloaded) and then click "Install...".
  4. Follow the on-screen instructions to apply the Service Pack.
  5. Once the upgrade is complete, start SupportCenter Plus Server.
  6. Clear the browser cache before accessing the web client.

How can I find the Build Number of SupportCenter Plus?

  1. In the SupportCenter Plus web client, click the "About" link on top right of the page.
  2. You should see the Build number mentioned on the top right of the page.
  3. Check the following image guide to locate the build number.

    4. Locate SupportCenter Plus Build Number

Need help ?

Want help with upgrading SupportCenter Plus to the latest version? Contact SupportCenter Plus Support